Critical defects
Likely to injure the user or breaks a mandatory rule of the destination market. One critical defect in the sample means the lot is not accepted.
- Chip or crack on a rim or edge that touches the mouth or hand
- Glass shards or broken pieces in the pack
- Breakage in the thermal shock test on an item sold as oven or dishwasher safe
- Food-contact item without a passing lead and cadmium release report